It's only happened at this complex and it is unacceptable. So check your door before your rental office closes if you are expecting something.įortunately, if you REALLY need something and can't get home before the office is closed, they (the office personnel) will often drop it in your apartment if you need them to (as I did when the stone for my wife's engagement ring showed up and I was stuck at work, but really needed to get it set THAT night (obviously this was before we were engaged)).
UPS BY END OF DAY MEANING DRIVER
The driver will drop all of the packages off at the rental office, then drive around sticking "Sorry we missed you" tags on the door. When you live in an apartment complex the driver doesn't want to take packages to all the doors, find out who is home, who isn't and then drop the remaining packages at the office. Someone was home all day and he just dropped the packages off at the office and logged the delivery as no one home. Our UPS driver didn't even bother going to our apartment. And I know the aforesaid monkey fuckers have more than one delivery truck even in a city that's only 49 square miles. I also love how their site will show "out for delivery - 3:45 a.m." and 14 hours later it's still not delivered. I also agree that in many places the timing of the truck is pretty regular.īecause UPS is a bunch of pimply-assed monkey fuckers. But that is probably more complexity than the additional income would be worth. "Ground delivery with delivery time") and charged extra for it. The economics are all wrong for the shipping companies to care about this, although I guess I could see it working if they made it a separate tier (i.e. They would launch the feature and launch an advertising campaign "hey, look at what we do that FedEx doesn't."Įxcept that typically it's the shipper who chooses the shipping company, not the receiver, and why would the shipper give a damn that the shipping company can give you a precise window? It's not like you're going to shop at over Amazon just because B&N uses Fedex and Amazon uses UPS. It would be the same incentive as any other nice thing that a company does. I could see it as part of a business contract or something, but for residential deliveries? No way. Doubtless they could do it, there's just no reason for them to. (Or near enough compare to things like cable company appointments or furniture deliveries, which are usually 4-hour blocks of time.)īasically, there's no monetary incentive for UPS or Fedex to provide more precise windows, while there is a monetary disincentive (in the form of more support calls) for them to do so. You'd be better off just providing whatever confidence interval minimizes support calls, which is 100% confidence, which is the whole damn day anyway.
That's way too much math for most people their brains will shut down as soon as they read the first line. If it comes at 10:30am, then they knew that was a possibility. Then people could decide something like "hey, 90% chance is good enough, I'll get home before 4". At some point the interval will just cover the entire day, and they'll have nothing to complain about. They could give intervals out to 99.999%.
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